The next 20 years will bring more change than the previous 300 years. Technology is rebooting the very idea of work, how we work, when we work, where we work, and sooner or later why we work. Computers are no longer stupid. They’re watching, they’re listening, they’re speaking, they’re learning… and they may even be thinking! Science fiction is becoming science fact, and the End of Routine is only one of the outcomes.